Kong Ingress Controller reports "failed to connect to reporting server"

TL;DR

Why does Kong Ingress Controller log “failed to connect to reporting server”?

Kong Ingress Controller sends anonymous usage data to kong-hf.konghq.com by default, and a firewall blocking that outbound connection produces this error. Set CONTROLLER_ANONYMOUS_REPORTS to false in the controller configuration to disable the reports and stop the error.

Problem

Kong Ingress Controller reports this error in the logs:

time="2026-03-04T13:14:00Z" level=error msg="failed to connect to reporting server: dial tcp 34.233.69.182:61833: i/o timeout"

Kong Ingress Controller, by default, sends anonymous usage data to help improve Kong, and a firewall may be blocking it from communicating this reporting data to kong-hf.konghq.com on port 61833.

Solution

You can disable sending this reporting data by setting -anonymous-reports to false in the Kong Ingress Controller configuration:

- name: CONTROLLER_ANONYMOUS_REPORTS
  value: "false"

More information is available in the Kong Ingress Controller environment variables documentation.

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