Import and map PagerDuty resources in Service Catalog

Uses: Service Catalog Konnect API
Related Documentation
Incompatible with
on-prem
TL;DR

Install the PagerDuty integration in Konnect and authorize it with both read and write scopes. Create a Service Catalog service and associate it with your PagerDuty services to display metadata and enable event tracking.

Prerequisites

If you don’t have a Konnect account, you can get started quickly with our onboarding wizard.

  1. The following Konnect items are required to complete this tutorial:
    • Personal access token (PAT): Create a new personal access token by opening the Konnect PAT page and selecting Generate Token.
  2. Set the personal access token as an environment variable:

    export KONNECT_TOKEN='YOUR KONNECT TOKEN'
    

You need the Integration Admin role in Konnect to install and authorize Service Catalog integrations.

You need a PagerDuty account with a PagerDuty service you want to pull in to Konnect.

Authenticate the PagerDuty integration

  1. From the Service Catalog in Konnect, select Integrations.
  2. Click PagerDuty, and then click Add PagerDuty Instance.
  3. Configure the region, grant authorization, and name the instance. PagerDuty will ask you to grant consent to Konnect. Both Read and Write scopes are required.

Once authorized, resources from your PagerDuty account will be discoverable in the UI.

Create a service in Service Catalog

Create a service that you’ll map to your PagerDuty resources:

 curl -X POST "https://us.api.konghq.com/v1/catalog-services" \
     -H "Authorization: Bearer $KONNECT_TOKEN" \
     --json '{
       "name": "billing",
       "display_name": "Billing Service"
     }'

Export the service ID:

export PAGERDUTY_SERVICE_ID='YOUR-SERVICE-ID'

List PagerDuty resources

Before you can map your PagerDuty resources to a service in Service Catalog, you first need to find the resources that are pulled in from PagerDuty:

 curl -X GET "https://us.api.konghq.com/v1/resources?filter%5Bintegration.name%5D=pagerduty" \
     -H "Authorization: Bearer $KONNECT_TOKEN"

You might need to manually sync your PagerDuty integration for resources to appear. From the Konnect UI by navigating to the PagerDuty integration you just installed and selecting Sync Now from the Actions dropdown menu.

Export the resource ID you want to map to the service:

export PAGERDUTY_RESOURCE_ID='YOUR-RESOURCE-ID'

Map resources to a service

Now, you can map the PagerDuty resource to the service:

 curl -X POST "https://us.api.konghq.com/v1/resource-mappings" \
     -H "Authorization: Bearer $KONNECT_TOKEN" \
     --json '{
       "service": "billing",
       "resource": "'$PAGERDUTY_RESOURCE_ID'"
     }'

Validate the mapping

To confirm that the PagerDuty resource is now mapped to the intended service, list the service’s mapped resources:

 curl -X GET "https://us.api.konghq.com/v1/catalog-services/$PAGERDUTY_SERVICE_ID/resources" \
     -H "Authorization: Bearer $KONNECT_TOKEN"
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